◆ Home
◆ Recommendations
◆ PDF Resume
◆ Word DOC Resume
◆ LinkedIn
◆ STAR
|
| |
Wayne D. Roesner
15331 W 49th Ave ◆ Golden, CO 80403 ◆ (563) 505-3489 ◆ wayne@wayneroesner.com
|
|
| |
Process Knowledge/Skills
For example, using order fulfillment systems
|
|
Wrote IE's Internet Installer program
|
|
Situation:
|
Internet Express (now LightEdge) had a complicated installation for their Internet phone dialer, with six pages of typed instructions for the user to install on their computer.
|
|
Task:
|
Clean up and automate the process.
|
|
Action:
|
Reviewed the documentation and found the process was doing a lot of registry entry changes and .dll verification. Began writing a program using Microsoft Visual Basic. Made the application detect operating system, request minimal information from the user and then apply the proper registry entries. Created an installation CD using Wise Solutions Installation Software.
|
|
Result:
|
Internet Express realized a vastly easier installation and had many fewer calls to their support line.
|
|
|
|
|
| |
|
|
|