Communication
Expressing thoughts, feelings and ideas effectively in individual and group situations (including nonverbal communication); presenting ideas effectively when given time for preparation (including use of visual aids); clearly expressing ideas in memoranda, letters, or reports that have appropriate organization and structure and correct grammar, language, and terminology; adjusting language to the characteristics and needs of the audience. “I’d like to hear about a time when you had trouble seeing eye to eye with a colleague” Hint: Walk through the steps you took to resolve the problem.

Example 01